FREQUENTLY ASKED QUESTIONS
Where is your studio located?
3000 Wilshire Blvd Ste #108, Los Angeles, CA 90010
Can I order a gift arrangement?
Absolutely. The easiest way to place an order for a gift arrangement is through our online shop, HERE. We recommend placing orders at least 48 hours in advance.
Do you offer custom gift arrangements?
Yes. When ordering online, you can choose the “Designer’s Choice” option and include any color, style and flower preferences in the “Special Requests” section. We recommend placing orders at least 48 hours in advance.
What is your delivery range?
We deliver to all of Los Angeles and surrounding areas only (Ex. Pasadena, The Valley, and Orange County). If you need it delivered outside of the LA County, (Ex. Riverside, San Diego, etc.) it will be for pick-up only. You can place your pick-up order by visiting our online shop, HERE.
What is your delivery fee?
Deliveries for gift arrangements are $2/mile from our studio (3000 Wilshire Blvd #108, Los Angeles, CA 90010) VIEW MAP HERE. Please fill out the delivery form HERE and we will contact you with an invoice.
Do you do same day delivery?
No. Unfortunately, we do not provide same day orders. We recommend placing orders at least 48 hours in advance.
Do you ship your arrangements outside of Los Angeles?
No. Unfortunately, since we are dealing with fresh products we won’t be able to guarantee its quality and freshness at the time of arrival. If you live outside of the delivery range, it will be for pick-up only. You can place your pick-up order by visiting our online shop, HERE. But please, let us know if you are coming from a long distance. We will try our best to accommodate you so that your arrangements will last during your travel.
Can I stop by to pick out an arrangement?
No. Hana By Hannah does not have a storefront and all of our arrangements are made-to-order in our design studio. This means that we do not have any pre-made arrangements on display in our studio. The best way to browse our designs is by visiting our online shop, HERE.
How do I care for my flowers?
Add fresh water to your arrangement daily. Keep your flowers in a cool temperature, away from heat sources and away from direct sunlight.
How do I care for my gift bouquet?
Cut the stems ~2 inches at an angle and place them in a container or vase with fresh water. Leaves that fall below the water line in the container must be removed. Make sure that all stems are submerged in water and add fresh water to your arrangement daily. Keep your flowers in a cool temperature, away from heat sources and out of direct sunlight.